Bank of the Desert A and B. Bank of the Desert A and B. Your paper should address the following questions:
Based on the information provided in the case, discuss the three to five value drivers of the Bank, i.e., the main leading indicators which contribute to the profitability of the Bank’s operations.
In your opinion was the consultant’s approach to incentives superior to the Bank’s existing program in terms of motivating employees and getting them to focus on the behaviors necessary for the Bank’s success? Explain the reasons for your opinion.
One of the key issues that the Bank management faced was the timing of implementation, particularly as the 2002 bonus plan had already been communicated. If you were to revise the 2002 bonus plan to begin implementing the consultant’s approach in phases, what are the three changes to the existing plan that you make first in 2002 and how would you communicate those changes to employees to gain their acceptance?
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