Money Back Guarantee
Many companies in the academic writing do not have a clear money back guarantee policy. Beware of such existing companies that usually do not keep their promise of 100% money-back guarantee when they don’t deliver satisfactory work. At UniversityEssayWritings.com, you will not have any problems requesting your money back if an order fail to meet your requirements.
Our money back guarantee policy allows the client to request a refund at any given time. We pride ourselves in having very few cases where clients have requested for refunds because we ensure that we provide quality services guided by customer requirements and expectations. That has resulted in high customer satisfaction rate.
UniversityEssayWritings.com will refund your money if any of the following situations arises:
—When a customer cancels an order to which a writer has been assigned, and the deadline has lapsed with more than a half, we may give back up to 50% of your payment. This will depend on the extent the writer had gone towards completion of writing the paper.
—When a customer cancels an order to which a writer has been assigned, and the deadline has lapsed with less than a half, we may give back up to 70% of your payment. Again, this will depend on the extent the writer had gone towards completion of writing the paper.
—If an order is canceled before a writer is assigned, we may issue a 100% refund if no inconvenience will have been caused to the company.
Other circumstances that are allowed to give or request for a refund by the customer are:
If a client does a double payment to our company, we will refund 100% of the excess payment. If such a situation arises, we request the client to contact us by forwarding the two receipts through the company’s email. Once we verify the authenticity of the transaction, we will refund your money immediately.
A customer willing to cancel an order or claim a partial refund due to unsatisfactory work (Where the writer is completely off the instructions), he or she should do so in writing by sending a request to our company email. UniversityEssayWritings.com has the right to approve or disapprove your request on an individual case consideration based on the user agreement.