Refund Policy
Many companies in academic writing do not have a clear money-back guarantee policy. At universityessaywritings.com, clients do not have any problems requesting their money back if we do not deliver an order or fails to meet the requirements.
Our refund policy allows a client to request refunds. However, wee pride ourselves on having very few cases where clients have requested refunds. We ensure that we provide quality services that are guided by customer requirements and expectations. That has resulted in a high customer satisfaction rate.
When to request a refund
universityessaywritings.com will refund your money if any of the following situations arises:
—When a customer wishes to cancel an order that we assign a writer. In this case, we may give back up to 50% of the payment if the deadline will not have lapsed by more than a half. This will depend on the extent the writer will have gone towards completing the job.
—If an order is canceled before a writer is assigned, we may issue a 100% refund if no inconvenience will have been caused to the company.
Other circumstances under which we issue refunds include:
Double payment
If a client does a double payment to our company, we will refund 100% of the excess payment. If such a situation arises, we request the client to contact us by forwarding the two receipts through the company’s email. Once we verify the authenticity of the transaction, we will refund your money immediately.
unsatisfactory work
A customer may cancel an order and request a partial refund due to unsatisfactory work (Where the writer did not follow the instructions). He or she should do so in writing by sending an email request to our customer support team. Universityessaywritings.com has the right to approve or disapprove your request on an individual case consideration based on this policy.
You may want to check more guarantees that we give you at Our guarantees